Privacy Policy

Effective date: October 11, 2026

River City Landscaping PLLC ("River City Landscaping", "we", "us") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to this site, to our contact and lead forms (including forms on Facebook and Instagram), and to our phone calls and text messages.

Information we collect

• Contact details you give us: name, phone number, email address and property zip code.
• Project details you share: the type of project, your timeline and your budget range.
• Records of our communications with you, including calls (which may be recorded for quality and training), text messages and emails.
• Basic technical data such as browser type and pages visited.

How we use your information

• To respond to your request, call you back, prepare estimates and schedule consultations.
• To send appointment confirmations and reminders.
• To follow up about a project you asked us about.
• To measure and improve our advertising and customer service.

Text messaging (SMS)

If you opt in, we will send text messages about your project request, call-back scheduling, appointment reminders and occasional follow-ups. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. You can also contact us at (423) 287-4242 or [email protected].

How we share information

We do not sell your personal information. We share it only with service providers who help us run our business (for example our customer management, phone and messaging systems), when required by law, or to protect our rights. Those providers may use the information only to perform services for us.

Advertising platforms

When you submit a lead form on Facebook or Instagram, Meta shares the information you submitted with us so we can respond. We may send Meta limited information about results (such as whether an appointment was held) to measure our advertising.

Retention and security

We keep your information for as long as needed to serve you and to meet legal and record-keeping requirements, and we use reasonable safeguards to protect it.

Your choices

You may ask us to access, correct or delete your information, or to stop contacting you, by emailing [email protected] or calling (423) 287-4242. Reply STOP to any text to stop text messages.

Cookies and tracking

This site uses cookies and similar technologies to keep it working and to understand how visitors use it. You can block or delete cookies in your browser settings; some parts of the site may not work without them.

Children

Our services are for adults. We do not knowingly collect information from children under 13.

Changes

We may update this policy and will post the new effective date here.

Contact

River City Landscaping PLLC
Harrison, TN 37341
(423) 287-4242 · [email protected]